Debt collection

 

To ensure that we are compensated for the services we provide to third parties, we operate a central dunning and debt collection system.

 

After the regular dunning run (2 dunning notices), the outstanding cases are handed over to an external debt collection partner for further processing.

 

 

The large (especially medical) service units with their own prebilling/ invoicing systems are responsible for their own dunning and debt collection process.

 

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